Domestic orders canceled before completion are subject to a 5% cancellation fee. International cancellations attract a 10% fee plus any applicable currency exchange rate adjustments. Refunds are processed to the original payment method within 5-10 business days following the receipt of the returned item.

We usually receive back ordered products within 1-2 weeks directly from manufacturers.

We want to speak to you also! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Saturdays will receive a reply the following Monday, but possibly sooner.