Domestic orders canceled before completion are subject to a 5% cancellation fee. International cancellations attract a 10% fee plus any applicable currency exchange rate adjustments. Refunds are processed to the original payment method within 5-10 business days following the receipt of the returned item.

We want to speak to you also! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Saturdays will receive a reply the following Monday, but possibly sooner.


Our standard shipping is Free with Aramex typically arrives within 2-3 business days. For domestic orders, we also offer next-day shipping for an additional fee. GCC countries shipping is Free too and arrives within 3-5 business days. International shipping is express with Aramex, free for orders above 2000 AED, times vary based on the products and destination & with estimates provided at checkout for your convenience.

Returns and Refunds

Refunds will be processed within 7 days from the date we receive the returned item(s).

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